shwe88 Privacy Policy
shwe88 handles every user's personal data responsibly and protects it with SSL technology. This policy explains in detail how your data is managed.
Introduction and Purpose
shwe88 Privacy Policy ("Policy") — this document applies to anyone who uses the shwe88 platform. We place great importance on users' personal data and handle it only for specific, defined purposes.
The purpose of this policy is to clearly explain what data we collect, why we collect it, how we handle it, and what rights you have regarding that data.
By continuing to use this site, you are considered to have agreed to the terms of this policy. If you do not agree, you can contact us at [email protected].
Information We Collect
shwe88 collects the following categories of data in order to deliver services effectively and maintain security over the long term.
2.1 Information you provide directly
- Your name, date of birth and contact details
- Login details entered when creating your account
- Transfer records processed through payment providers (KBZPay, Wave Money, AYA Pay, CB Pay)
- Messages and communication records sent when contacting customer support
2.2 Technical data collected automatically
- IP address and basic information about your computer or mobile device
- Browser type, language and screen resolution
- Pages viewed on the site and time spent on them (session analytics)
- Cookies and similar tracking technologies
2.3 Player and financial records
- Gaming records (deposits, withdrawals, bets and results)
- Payment deposit and withdrawal frequency and amount records
- Responsible gambling monitoring data
How We Use Your Information
We use the information we collect only for the specific purposes listed below—
- Account verification and security
- Processing deposits and withdrawals smoothly
- To provide 24/7 Burmese-language Live Chat and email support
- To improve website experience and platform performance
- To support responsible gambling and prevent harmful activity
- To block fraud and unauthorised access attempts
- To meet legal and regulatory obligations
We will never use your data for any purpose beyond those listed above.
Cookies and Tracking Technology
The shwe88 website uses small data files called cookies. These cookies help save your personal preferences in your browser and maintain session security.
Types of Cookies
- Essential Cookies: Required for the basic functions of the website to work properly and cannot be disabled.
- Analytics Cookies: Send data about page view patterns and platform performance improvements; these can be disabled from your browser settings.
- Preference Cookies: Used to remember your language selection and display settings.
You can disable cookies from your browser settings, but please note that disabling Essential Cookies may cause some website features to not work properly.
Third Parties and Data Sharing
We do not sell, share or rent your personal information to external third parties for any commercial purpose. However, we may share it in limited cases as follows—
- Payment providers: Only the financial data strictly required to process deposits and withdrawals with providers such as KBZPay, Wave Money, AYA Pay and CB Pay is shared.
- Technology service providers: Providers who work with us on website infrastructure, data storage and security operations are engaged only under strict data protection agreements.
- Legal requests: Only the specified data may be disclosed when required by legal obligations.
We monitor and ensure that every third-party service provider meets shwe88's data protection standards.
Data Security Technology
shwe88 applies up-to-date technical and administrative security measures to protect your personal information—
- SSL (Secure Socket Layer) encryption — data is protected at every point of transfer
- Database encryption (Data-at-rest encryption)
- Role-based access control — staff can only view the data they need
- Regular security audits
- Intrusion Detection System that alerts in real time to suspicious access attempts
That said, we openly acknowledge that no network can be guaranteed 100% secure. If you notice any issue with your account login, please contact us immediately at [email protected].
Data Retention Period
We do not retain your information beyond the following periods—
- Account data: Up to 5 years after account closure (due to legal requirements)
- Financial Records: Up to 7 years, in line with financial security law requirements
- Communication Records: Up to 2 years after the issue is resolved
- Analytics Cookies: Deleted when the session ends or within 1 year
- KYC Records: Up to 3 years after account verification is complete
Once the retention period ends, that data will be permanently deleted or converted into anonymised data.
Your Rights Regarding Your Personal Data
We recognise that anyone using the shwe88 platform holds the following rights —
Right to Access
You can request to know what data we hold about you and how we handle it.
Right to Rectification
You can request that inaccurate data be corrected or incomplete data be filled in.
Right to Erasure
You can request that your data be deleted, as long as it does not exceed legal obligations.
Right to Object
You can request that certain data processing activities be restricted.
Right to Data Portability
You can request that we provide your data in a readable format.
Right to Withdraw Consent
You can withdraw any consent you have previously given regarding data processing at any time.
To exercise any of these rights, contact us at [email protected] and we will take care of it.
Clear Complaint Process
If you are unhappy with how we handle your data, you can raise a complaint through the following steps —
- Step 1: Send an email to [email protected] describing the issue and the resolution you are looking for.
- Step 2: You can reach us directly through 24/7 Live Chat; support is available in Burmese.
- Step 3: If you are not satisfied with the Step 1 resolution, we will escalate the matter to our Data Protection Officer (DPO).
Minors and Age Restrictions
The shwe88 platform is intended for adults aged 21+ only. We do not intend to collect personal data from anyone under 21. If we become aware that a person under 21 has accessed the platform, we will immediately close that account and delete the data.
If you are aware that someone under 21 is using our platform, please notify us immediately at [email protected].
Policy Changes and Notification
shwe88 may update this Privacy Policy due to legal requirements or service improvements, with notice posted on the website. If any changes are made, the "Last Updated" date on this page will be revised, and account holders will be notified in advance by email for significant changes.
Continued use of the website after we have given notice will be taken as acceptance of the updated policy.
Contact Details
If you have any questions about this policy, contact shwe88 for data protection matters —
- [email protected]
- 24/7 Live Chat — Support available in Burmese
Our Live Chat support operates 24 hours a day, 7 days a week in Burmese, and is ready to handle any personal data enquiries.